Birkhem support
Contact
Questions, bugs or ideas: write to support@ylo.se. Tell us which phone you play on and what happened, and we get back to you as soon as we can.
Common questions
- Where is my game saved? The app saves on your phone, automatically, as you play. It needs no account and no internet connection.
- I got a new phone. Saves stay on the phone they were made on; there is no cloud save yet.
- How do I start over? In the main menu, pick a character and delete it (it asks twice), or make a new one: up to six characters fit on one phone.
- The controls: drag the joystick on the left to walk and climb, the blue button jumps, the red one attacks, the round slots use your skills and potions. The menu (three bars, top right) pauses the game.
- Deleting your data: deleting the app deletes the save. Nothing is stored anywhere else. See the privacy policy.